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Terms of Use

These Terms of Use govern your access to and use of the assispatte website and services. By accessing or using our website, you agree to be bound by these terms. If you do not agree with any part of these terms, please do not use our website.

About Us

assispatte provides heritage tours, cultural programmes, and educational experiences throughout the United Kingdom. Our registered address is 27 Hartwell Crescent, London, SW11 4PR, United Kingdom.

Use of Website

You may use our website for lawful purposes only. You agree not to:

  • Use the website in any way that breaches applicable laws or regulations
  • Use the website to transmit any material that is defamatory, offensive, or objectionable
  • Attempt to gain unauthorised access to our systems or interfere with the website's operation
  • Use automated systems to extract data from the website without permission
  • Reproduce, duplicate, or resell any part of the website without authorisation

Booking and Payment

When booking a programme through our website or other channels:

  • Prices are quoted in pounds sterling (GBP) and include VAT where applicable
  • Full payment is required at the time of booking unless otherwise agreed
  • Bookings are subject to availability and confirmation by us
  • We reserve the right to refuse any booking at our discretion

Cancellation and Refunds

Our cancellation policy is as follows:

  • More than 14 days before: Full refund available
  • 7-14 days before: 50% refund or full credit toward future programmes
  • Less than 7 days before: Credit toward future programmes at our discretion
  • No-show: No refund or credit available

If we cancel a programme for any reason, you will receive a full refund or the option to transfer to an alternative date.

Programme Participation

By participating in our programmes, you agree to:

  • Follow the instructions of our guides and staff
  • Behave respectfully toward other participants and heritage sites
  • Inform us in advance of any accessibility requirements or health conditions that may affect your participation
  • Wear appropriate clothing and footwear as advised for each programme

We reserve the right to exclude any participant whose behaviour is disruptive or endangers themselves or others, without refund.

Health and Safety

Participation in our programmes is at your own risk. Many programmes involve walking on uneven terrain, stairs, and varying weather conditions. You confirm that you are physically capable of participating and have no health conditions that would make participation inadvisable.

We maintain appropriate insurance coverage, but recommend that participants obtain their own travel and health insurance.

Intellectual Property

All content on this website, including text, images, logos, and design elements, is the property of assispatte or our licensors and is protected by copyright and other intellectual property laws.

You may not reproduce, distribute, or create derivative works from our content without prior written permission.

Photography and Recording

During programmes, we may take photographs or recordings for promotional purposes. By participating, you consent to being photographed or recorded and to the use of such materials unless you inform us otherwise before the programme begins.

Limitation of Liability

To the fullest extent permitted by law:

  • We do not guarantee that the website will be error-free or uninterrupted
  • We are not liable for any indirect, incidental, or consequential damages arising from your use of the website or services
  • Our total liability for any claim shall not exceed the amount you paid for the relevant service

Nothing in these terms excludes or limits our liability for death or personal injury caused by our negligence, fraud, or any other liability that cannot be excluded by law.

Third-Party Links

Our website may contain links to third-party websites. We have no control over and accept no responsibility for the content, privacy policies, or practices of third-party sites.

Governing Law

These terms are governed by and construed in accordance with the laws of England and Wales. Any disputes arising from these terms or your use of our website shall be subject to the exclusive jurisdiction of the courts of England and Wales.

Changes to Terms

We may revise these terms at any time by updating this page. Changes are effective immediately upon posting. Your continued use of the website after changes are posted constitutes acceptance of the revised terms.

Contact

For questions about these terms, please contact:

assispatte
27 Hartwell Crescent
London, SW11 4PR
United Kingdom
Email: [email protected]

Last updated: January 2024

assispatte

Connecting people with the heritage of Britain through meaningful cultural experiences.

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27 Hartwell Crescent
London, SW11 4PR
United Kingdom

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