Privacy Policy

This Privacy Policy explains how assispatte collects, uses, and protects your personal information when you use our website and services. We are committed to ensuring that your privacy is protected in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

Information We Collect

We may collect the following types of personal information:

• Name and contact details (email address, postal address)
• Enquiry details and correspondence
• Booking and payment information
• Preferences and interests related to our programmes
• Technical data including IP address, browser type, and device information
• Usage data about how you interact with our website

How We Use Your Information

We use your personal information for the following purposes:

• To respond to your enquiries and communicate about our services
• To process bookings and manage your participation in programmes
• To send you information about programmes that may interest you, where you have opted in
• To improve our website and services
• To comply with legal obligations

Legal Basis for Processing

We process your personal data under the following legal bases:

• Contract: Processing necessary to fulfil our contractual obligations to you
• Legitimate interests: Processing necessary for our legitimate business interests, provided these do not override your rights
• Consent: Where you have given explicit consent for specific processing activities
• Legal obligation: Processing necessary to comply with applicable laws

Data Sharing

We do not sell your personal information to third parties. We may share your data with:

• Service providers who assist in operating our business (payment processors, email services)
• Heritage sites and partner organisations when necessary to deliver programmes
• Legal and regulatory authorities when required by law

Data Retention

We retain your personal information only for as long as necessary to fulfil the purposes for which it was collected, typically for a period of six years after your last interaction with us, unless a longer retention period is required by law.

Your Rights

Under data protection law, you have rights including:

• The right to access your personal data
• The right to rectification of inaccurate data
• The right to erasure in certain circumstances
• The right to restrict processing
• The right to data portability
• The right to object to processing

To exercise any of these rights, please contact us using the details below.

Security

We implement appropriate technical and organisational measures to protect your personal information against unauthorised access, alteration, disclosure, or destruction.

Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date.

Contact Us

If you have questions about this Privacy Policy or wish to exercise your data protection rights, please contact us at:

assispatte
27 Hartwell Crescent
London, SW11 4PR
United Kingdom
Email: [email protected]

Last updated: January 2024